Product Support Portals

Please find the portal below that supports the product that you need assistance with and click “Get Help” to login for helpful information or to submit a ticket for resolution.

Product Support

Customer Care Hub

The Customer Care Hub is an online self-service tool for Change Healthcare support. You will find helpful how-to documents, access to customer support analysis, and case management for your service-impacting cases.

 

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Additional Product Support Portals

ON24/7

Products supported

  • Claims & Denials Advisor
  • Clinical Exchange (Clinician)
  • Communications & Payment Services
  • Dental Network Solutions
  • Network Solutions Products
  • Patient Access Advisor
     
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Pharmacy Solutions

Products supported

  • Pharmacy Business Intelligence Solutions
  • Pharmacy Management Software Solutions
  • Pharmacy Network Solutions, & Pharmacy Revenue Cycle and Billing Solutions
    (Formerly PDX, NHIN, Absolute, eRx Network, and Freedom Data)
     
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Software & Analytics Customer Hub

Products supported

  • ClaimsXten™
  • Clear Claim Connection
  • Clear Coverage™ 
  • Clinical Document Collector
  • Contract Manager
  • HealthQx®
  • InterQual®
  • Patient Education 
  • Provider Manager
  • Reimbursement Manager
     
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Other product support portals